Thanks to great advances in
modern security, your alarm is much more than an
early warning detection system.
How does an alarm activation from your home or
business reach their central station? A signal
is transmitted either digitally via telephone
lines or via a cellular signal to their computer
network for decoding into the English language.
All of this occurs in under 60 seconds. Their
highly trained professionals take over from
The operator receiving the
signal now has on his/her monitor the name and
address of where the alarm originated as well as
the type of alarm -- fire, burglar, temperature,
etc. Special instructions also appear on the
screen accompanied by emergency contact numbers
and the persons who are to be notified of the
alarm activation. Within seconds, the emergency
notification number is automatically dialed.
Security Central's operator has all the
necessary information at his/her fingertips to
relay to the dispatcher so help will be on its
way to you in an instant.
With the rising concern
over false alarms and the costly fines
associated with them, your alarm dealer can
assist you in deciding which signals should be
verified before dispatch. With verification,
Security Central operators contact the premise
before dispatching the authorities to be certain
an emergency condition actually exists. A
passcode, selected by you, is required to cancel
ANY alarm condition. Failure to give the correct
code or no answer at the premise results in
immediate dispatch. Of course, you can always
call Security Central on a special 800 number
provided to you by your alarm dealer to cancel
dispatch, test your alarm or to obtain
information regarding previous activations.
Our central monitoring
facility is designed to resist up to 3 hours of
direct fire. Controlled access is through
fire-rated steel doors.
The central station is backed by uninterruptible
power systems, and redundant 45,000-watt natural
All telephones, receivers, and
support systems are dual redundant, with 100%
backup available instantly, if needed.
Professional response team
Every step of the way, you
can rest assured knowing your safety is in the
hands of America's most professional central
station with Security Central's response team.
All employees at Security
Central are bonded by the state of North
Carolina in addition to other states across the
country. Bonding includes a complete fingerprint
and criminal record search. All this information
is obtained and sent to the Alarm Licensing
Board where it is processed by the SBI. The
licensing board then reviews the findings and
must approve all applicants before anyone is
allowed to begin training at their facility. Any
offenses other than traffic violations prohibit
employment with their company.
After potential employees
have successfully passed the bonding process,
they are subjected to a drug screening test. All
employees are randomly tested for drugs during
their employment at Security Central. An
applicant is now ready to begin training.
Three decades of service
From its beginnings in
1970 Security Central has grown to serve 190,000
customers in 42 states. Their staff comprises
150 associates, who average an impressive 4
years in the security industry. Their experience
and professionalism are your assurance that they
take your security as seriously as you do.